Terms & Conditions

All bookings are based upon the following terms and conditions. All transport requirements must be paid for in full prior to departure date unless otherwise agreed.

Cancellation Policy

The following will apply if you, the client, wishes to cancel the hire agreement:

Where the driver’s accommodation has been pre-booked and paid for in full by the company – you the hirer are liable for a complete refund of the cost to the company. Where agreed pick times go over 40 minutes after pick up time a standby charge of €50 per hour or part of will apply (subject to certain terms and drivers hours).

In the event of an emergency, riot, civil commotion, strike, lock out, stoppage or restraint of labour or on the happening of any event over which the company has no control (including adverse weather and road conditions) or in the event of the client taking any action to vary the agreed conditions unilaterally, the company may cancel the contract by returning all money paid by client without further or other liability.

Drivers Hours

We work in accordance with all local drivers regulations in relation to their working time and all booking is done in accordance with these regulations. The hours of operation for the driver are regulated by law, and the client accepts the responsibility of ensuring the hire keeps to the hours and times agreed by the company. If any delay is caused outside of the control of the company, then the client will be responsible for any additional costs incurred, unless breach is outside the control of the client. 

Any disputes in relation to invoices must be made in writing to the company within seven days of hire date, after this time the company will not enter into any disputes over payment.
CHD reserves the right to add interest, after the date by which payment has become due unless agreed in advance with the company.

The company reserves the right to provide a larger vehicle than that specified at no additional cost. The company reserves the right to substitute another vehicle (including those of other operators) or ancillary companies for all or part of the booking.

Delays & Breakdown

As a result of a breakdown or traffic congestion, or any events beyond the reasonable control of the company, journeys may take longer than predicted and in those circumstances, the company will not be liable for any loss or inconvenience suffered by the client as a result.

Quotations

Quotations are based upon availability and information supplied by the customer at the time of quotation request and based upon good faith, any information not supplied at this time which has an effect on booking the company reserves the right to alter the quotation accordingly.

Quotations are only valid for 28 days from date of enquiry.

Soilage

An undue soilage charge of €250.00 applies on coach hires. In the event that a coach has been soiled to the point whereby it is unfit for service the following day, a further charge of a full day hire on the coach issued will be applied.